01Payments are handled by Paddle
Paddle is the Merchant of Record for paid Tradstry purchases. Paddle processes your payment, issues the receipt, calculates applicable transaction taxes, and handles approved refunds.
Paddle's buyer terms and refund policy apply to purchases completed through Paddle, together with any mandatory consumer rights where you live.
02Requesting a refund
Start with the receipt or subscription-management link Paddle emailed after purchase, or visit paddle.net. You can also contact johnsonnifemi11@gmail.com for product support or help locating a transaction.
Refund eligibility depends on Paddle's current refund policy, your purchase, product use, and rights that apply in your country. Nothing on this page limits a refund or withdrawal right that cannot lawfully be waived.
03Cancellation is different from a refund
You may cancel a subscription from your Tradstry billing settings. Cancellation stops the next renewal. Unless a refund or immediate cancellation applies, access normally continues until the end of the paid billing period.
Canceling does not automatically refund earlier charges. Request a refund separately through Paddle if you believe a charge is eligible.
04Access after a refund
When Paddle refunds a paid plan, access to paid Tradstry features may end or return to the Free plan. Your account data remains subject to our Terms and Privacy Policy.