Support

For account access, brokerage sync, imported trades, calculations, notebook data, or Tradstry AI, contact johnsonnifemi11@gmail.com. Include the email on your Tradstry account and a short description of the problem. Never send a password, API key, or full payment-card number.

Paddle is the Merchant of Record for paid Tradstry purchases. Use the link in your Paddle receipt to view a transaction, update payment details, manage a subscription, or request a refund.

For payment or receipt help directly from Paddle, visit paddle.net. For questions about the Tradstry product or access to paid features, contact johnsonnifemi11@gmail.com.

Tradstry cannot place, change, or cancel brokerage orders. For an urgent issue involving a brokerage account or a trade, contact your broker directly. Tradstry support cannot provide investment advice, trading signals, or recommendations.